We believe that a timely response is crucial to have patient care impact. Our median response time is <4 business hours.
However, it may take longer if PCPs submit eConsults over the weekend. You also may see longer turn-around times if the clinician sends the eConsult to the wrong specialty. In those cases, a specialist may deny the eConsult and RubiconMD will route it to a specialty and specialist who is more qualified to respond to the clinician's question.
If you have any questions regarding your consult, please email firstname.lastname@example.org.