Clinicians usually close a consult because they have received the information they were seeking. However, we understand that sometimes there are additional updates to an existing consult.
To reopen a closed eConsult:
- On the platform, find the closed consult (closed consults are filed in the "eConsults" folder) and click "Reopen Consult."
- Click add “Ask follow-up question to the specialist” to add additional comments.
- Type your follow-up comment in the "Type your response" section and click "Submit." You may also add additional attachments.
- Click “Submit."