When a case is assigned to a specialist, an email and text notification (if enabled) are sent. Please remember to respond with your general thoughts. The email will link the consult that needs a response for easy reply and will provide an expiration date and time.
On the web platform, when a new consult has been assigned to you, the new case will be under your "Taskbox" tab and the case status will say, "New Request."
You will find follow-up questions waiting for your review and response in the “Taskbox” tab as well. The status will say, "Follow Up."
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