An Nguyen
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Are there any guidelines available for submitting an eConsult?
RubiconMD enables primary care clinicians like you to access specialist insights through eConsults. We know that quality submissions lead to great specialist responses. To help you get the most out...
When should I start a new eConsult instead of reopening a closed consult?
New Patient: You should open a new eConsult if you are starting a consult for a new patient. New Symptoms: You should also open a new eConsult for the same patient when he/she presents new symptoms...
How do I complete a consult?
How does assignments work? Once a clinician submits their eConsult, our assignment algorithm assigns it to a specialist. The specialist receives an immediate alert to notify them about the newly...
How do I know an eConsult was assigned to me?
When a case is assigned to a specialist, an email and text notification (if enabled) are sent. Please remember to respond with your general thoughts. The email will link the consult that needs a re...
Get a second opinion.
To get a second opinion on an open case: On your consult, click "I still need help" Click "Get a second opinion" This action will clone your consult and the existing discussion will be available ...
Ask another specialty.
Recently submitted: You may submit a consult to another specialty on the consult confirmation page after submitting your consult: Click "Send to another specialty" Select a new subspecialty; at th...
Ask a follow-up question.
To ask a follow-up question on an open eConsult: On the platform, find the consult, and click "I still need help" Click "Ask this specialist a followup question" Click “Submit Response” To ask a ...
Add an attachment.
To submit attachments on a new consult: On your draft consult, click “Add Attachment” An "Add Attachment" window will allow you to "Select files" or "Drag & drag" your attachment and select “Attac...
Bookmark an eConsult.
There are two ways to bookmark an eConsult. Bookmark multiple consults on your dashboard. Bookmark a consult on the consult page. Bookmarking an eConsult will automatically list them in the Book...
Can I reopen a closed eConsult to ask a follow-up question?
Clinicians usually close a consult because they have received the information they were seeking. However, we understand that sometimes there are additional updates to an existing consult. To reopen...