
Kierra Jackson
Operations Manager that supports and assists end users with the eConsult platform as well as support questions sent to support@rubiconmd.com.
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How do I upload a video attachment?
Depending on your clinic organization's configurations and mobile policy, you may be able to upload video attachments to your eConsult using the RubiconMD Camera App. Top Use Cases Neurology: ...
Specialist Profiles FAQs
Can I contact the specialist outside of RubiconMD? Please refer to our Terms of Service. As a user of the platform, you must communicate within the platform and avoid contacting specialists outsid...
When will I receive the CME certificate for LIVE webinar attendance?
Our CME program is accredited by the AAFP for 1.0 Prescribed credit. The CME certificates for the LIVE Webinar will be sent out within 30 days and will come from sender “RMD Webinars”, email: rmd...
Important Update Regarding CME for eConsults
Effective October 1, 2022, eConsults are no longer eligible for Category 1 CME credits. The AAFP shifted their stance on eConsults which resulted in this change. We are exploring options with AA...
When will I receive the CME certificate for ON DEMAND/RECORDED webinar attendance?
Our CME program is accredited by the AAFP for 1.0 Prescribed credit. The CME certificates for the ON DEMAND/RECORDED Webinar will be sent out within 30 days and will come from “RMD Webinars”, sende...
What are the ARCHIVED Webinars?
We maintain a robust archive of webinars that provide clinically relevant, evidence-based content from our panel of specialists. These webinars are NOT CME eligible, however they are still educatio...
Is there reciprocity with other professional boards that don’t accept the AMA credit?
Each CME Webinar is approved for 1.0 AAFP Prescribed credit. AAFP Prescribed credit is accepted by the American Medical Association as equivalent to AMA PRA Category 1 credit(s)™ toward the AMA Phy...
Will the webinar be recorded?
Yes! Once the LIVE webinar occurs, the same registration link will be converted to an ON DEMAND/RECORDED webinar to watch at your convenience.
How many credits is each webinar worth?
Each CME Webinar is approved for 1.0 AAFP Prescribed credit. Participants will need to watch the majority of the webinar to receive credit.
User Guide
The RubiconMD User Management Tool enables the ability to add clinicians and manage their access to the RubiconMD eConsult platform. This tool equips designated individuals to do this independently...