An Nguyen
Operations Team Manager that supports and assists end users with the eConsult platform and support questions sent to support@rubiconmd.com.
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My password reset link expired. What should I do?
For security reasons, the password reset link expires after 12 hours after the request. To request a new link, please confirm your email here.
Are there any guidelines for submitting an eConsult?
RubiconMD enables primary care clinicians like you to access specialist insights through eConsults. We know that quality submissions lead to great specialist responses. To help you get the most out...
I’m new to eConsults. Where do I start?
Through RubiconMD, you have access to same-day insights from top specialists across 120 specialties and subspecialties to improve patient care.Get started by selecting the specialty you're submitti...
Bookmark an eConsult.
There are two ways to bookmark an eConsult. Bookmark multiple consults on your dashboard. Bookmark a consult on the consult page. Bookmarking an eConsult will automatically list them in the Book...
What is Buy Now?
If you are a primary care clinician at a growing practice or a direct primary care clinic, you can start submitting eConsults today through our Buy Now process! Click here to learn more. As a subs...
What is an Org Admin?
Org Admins have viewing access to all eConsults in their organization. These include consults that have been submitted, responded to, and closed. Org Admins' permissions are usually determined by ...
What are RubiconMD-hosted CME webinars?
RubiconMD is proud to provide the Continuing Medical Education (CME) program with the support of various subject matter experts from our Specialist Panel. Topics cover evidence-based approaches to ...
Can I change my email address?
If your clinic organization is contracted with RubiconMD, please consider keeping your client organization affiliated email address for security purposes. If you wish to change your clinic email a...
How does the platform work?
We offer an intuitive online platform that allows clinicians and specialists to consult on a patient’s case. Our intelligent algorithm seamlessly connects a clinician to a panel of experts across t...
I’m having trouble loading RubiconMD on my browser.
To access the RubiconMD platform, your hardware must have the most updated version of the following web browsers: Safari Google Chrome Edge You should also enable both browser cookies and Javascr...