Submit eConsults
Getting Started with RubiconMD
Introduction to eConsults
- I’m new to eConsults. Where do I start?
- Who uses eConsults?
- Is the platform HIPAA-compliant?
- Who are RubiconMD specialists?
- What specialities are available on the RubiconMD platform?
- What information is shared with specialists?
Managing My Account
Login Help
- I received a Welcome email. How do I setup my account?
- I can't find my welcome email. How do I setup my password?
- I tried to reset my password, but I did not receive the password reset email.
- My password reset link expired. What should I do?
- I forgot my password. How do I reset my password?
- This is my first time trying to use the platform, but I cannot login. What should I do?
Submitting eConsults
- Are there any guidelines available for submitting an eConsult?
- How do I submit an eConsult?
- How do I know my consult was submitted?
- Can I submit my consult to more than one specialty?
- How do I add more information to a consult I submitted?
- I've made an error with the patient's information. How do I update this information?
Adding Attachments
Reviewing Responses
- How do I know I received a response?
- Can I reopen a closed eConsult to ask a follow-up question?
- How can I rate a response?
- What do outcomes mean?
- I have not received a response. How long does it take to get a response?
- How do I search for a particular eConsult?
Platform Features
- Bookmark an eConsult.
- Find an old eConsult.
- Download an eConsult.
- Add an attachment.
- Ask a follow-up question.
- Ask another specialty.