RubiconMD enables primary care clinicians like you to access specialist insights through eConsults. We know that quality submissions lead to great specialist responses.

To help you get the most out of your eConsults, we put together guidelines for drafting your eConsults - "The 3C's of Consult Submission Quality." We suggest you use these guidelines together with our pro-tips each time you draft an eConsult or follow-up question. Check out the 3 C's below: 

Concise

• Provide a comprehensive yet concise description of your patient’s relevant case presentation history, physical exam details, and test details.
• Prevent sharing irrelevant information by only including information related to your question and by highlighting relevant data from attachments (e.g. specific lab abnormalities) in the body of your consult. Include normal ranges for lab results.
• Pay close attention to spelling, punctuation, and grammar when drafting your consult.

Clinically Relevant Information

• When available, use our Pro-Tips to determine history, physical exam, and test details
• needed for specific specialists to provide a complete response to your questions.
• When appropriate, consider referencing specific barriers to care your patient might face (e.g. Medicaid/Medicare, specialty wait and travel times, homebound, correctional facility, etc.).

Clear Questions

• Make sure your questions are clear so that the specialist can provide a comprehensive concise response. If you are asking more than one question, consider numbering and separating them.
• Consider opening a new consult for a follow-up question if a substantial amount of time, e.g. 3 months, has passed since you asked the previous question.
• If you are asking a question about a new patient, open a new consult, even if you have an open consult for a patient with the same symptoms or diagnosis.

If you would like to keep this page as a reference, please download the PDF version attached to this page.