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An Nguyen

Operations Team Manager that supports and assists end users with the eConsult platform and support questions sent to support@rubiconmd.com.

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Activity overview

Latest activity by An Nguyen
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    An Nguyen created an article,

    I downloaded the RubiconMD Camera app. Where is the pin?

    The RubiconMD Camera app is to support your attachment experience and cannot be used to create or submit an eConsult.  In order to submit an eConsult, please visit www.rubiconmd.com on your desktop...

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    An Nguyen created an article,

    How do I attach an image or file from my phone?

    Depending on your clinic organization's configurations and mobile policy, and which device you are using, there are a few ways to attach an image or file from your phone.  If you drafted an eConsul...

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    An Nguyen created an article,

    My password reset link expired. What should I do?

    For security reasons, the password reset link expires after 12 hours after the request. To request a new link, please confirm your email here. 

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    An Nguyen created an article,

    Are there any guidelines for submitting an eConsult?

    RubiconMD enables primary care clinicians like you to access specialist insights through eConsults. We know that quality submissions lead to great specialist responses. To help you get the most out...

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    An Nguyen created an article,

    What makes an excellent eConsult response?

    eConsults are most helpful to PCPs when they are educational, evidence-based, and cost-effective. Learn more about our quality response guidelines: Evidence-Based Share advice that is evidence-bas...

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    An Nguyen created an article,

    I’m new to eConsults. Where do I start?

    Through RubiconMD, you have access to same-day insights from top specialists across 120 specialties and subspecialties to improve patient care. Get started by selecting the specialty you're submit...

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    An Nguyen created an article,

    Download the RubiconMD Camera App.

    Download the RubiconMD Camera App to add relevant files to your eConsults. For iOS Devices: Download the app from the App Store or search for "RubiconMD Camera" Click "Get" and verify your app ...

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    An Nguyen created an article,

    01/23/2020

    RubiconMD App In the fall of 2019, we sent an email about upcoming changes to the RubiconMD mobile experience. When speaking with our clinician community, the most relevant mobile needs related to ...

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    An Nguyen created an article,

    Receive text notifications to get updates on eConsults.

    Enter your number to receive text message notifications about your eConsults. Log-in to your specialist account At the top left hand panel, click the drop-down menu under your name Click "Account ...

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    An Nguyen created an article,

    Bookmark an eConsult.

    There are two ways to bookmark an eConsult.  Bookmark multiple consults on your dashboard. Bookmark a consult on the consult page. Bookmarking an eConsult will automatically list them in the Book...