Submit a request

RubiconMD
Submit eConsults
Troubleshooting

Troubleshooting

Follow New articles New articles and comments

The 'Trouble Shooting' section of the help center assist providers with navigating the platform and troubleshooting potential errors they experience.

I’m having trouble loading RubiconMD on my browser.
My specialist is unable to see my attachments. What should I do?
I downloaded the RubiconMD Camera app. Where is the pin?

This website stores cookies on your computer to collect information about how you interact with our website. We use this information in order to improve and customize your browsing experience and for analytics and metrics about our visitors both on this website and other media. To find out more, see our Terms of Service and Privacy Policy.