My specialist is unable to see my attachments. What should I do?

There could be a few reasons a specialist is unable to see your attachments. Please review the following checklist:

• Check if the attachments are shown on your consult. If they are, please write to support@rubiconmd.com for us to investigate further
• If the attachments are not available, please re-upload them. There is a chance they were not successfully uploaded due to connectivity issues

If you need additional support, please email support@rubiconmd.com.