Respond to eConsults

Getting Started with RubiconMD

• Learn more about RubiconMD.
• Refer a colleague to be a RubiconMD specialist.
• Receive text notifications to get updates on eConsults.
• Get help and support.
• Report a security concern.

Introduction to eConsults

• What are eConsults?
• Is the platform HIPAA compliant?
• What specialties does RubiconMD offer clinicians?
• Why do primary care clinicians use the platform?
• What is the value of specialty expertise in eConsults?
• What makes an excellent eConsult response?

Using RubiconMD

• I forgot my password. How do I reset my password?
• How does the platform work?
• What is my username?

Managing My Account

• I have a change of address. What should I do?
• I have a payroll question. Who do I contact?
• As a specialist, how am I compensated?
• I'll be away, can't respond to eConsults. Who do I notify?
• How do I change my password?
• How do I setup assignment alerts?

See all 7 articles

Responding to eConsults

• How do I complete a consult?
• How do I know an eConsult was assigned to me?
• How long do I have until I respond to an eConsult?
• How do I know an eConsult is waiting for a response?
• What happens when I do not respond to a case?
• Can I search for a previous eConsult?

See all 14 articles

Snippets

• What is a Snippet and how do I add a new Snippet?
• How do I edit my Snippet?
• I no longer use one of my Snippets. How do I delete it?

Platform Features

• Create a Snippet to save time.
• Upload an attachment to give more information.

Troubleshooting

• I’m having trouble loading RubiconMD on my browser.