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Responding to eConsults

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The 'Responding to eConsults' section of the help center helps specialists by providing guidance for responding to eConsults from the platform.

  • How do I complete a consult?
  • How do I know an eConsult was assigned to me?
  • How long do I have until I respond to an eConsult?
  • How do I know an eConsult is waiting for a response?
  • What happens when I do not respond to a case?
  • Can I search for a previous eConsult?
  • How do I know a clinician asked a follow-up question?
  • Can I send a clinician an attachment?
  • I received a case more suitable for another specialty.
  • I have feedback about an eConsult. How do I share feedback?
  • What happens if I decline an eConsult?
  • I was assigned a new eConsult but am unable to respond.
  • I accepted a case accidentally. How do I cancel the case?
  • What does "Attachment Pending Redaction" mean?

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