What is a Snippet and how do I add a new Snippet?

Snippets allows specialists to create quick application of common phrases or information.

There are two ways to add a new Snippet:

To add a new Snippet on the web platform:

• On your web platform dashboard, on the left-hand side, under your menu, click on “Snippets”
• On the right-hand side, click “New Snippet”

• Title your new Snippet
• Enter the text you wish to populate
• Click “Add to snippets”

To add a new Snippet while responding to a case:

• Under the "Response" section of the consult, click “Snippets"
• Click on "Create Snippet"