Our median response time is less than 4 hours. However, it may take longer if the eConsults were submitted over the weekend. You also may see longer turn-around times if the clinician sends the eConsult to the wrong specialty. In those cases, a specialist may deny the eConsult and RubiconMD will route it to a specialty and specialist who is more qualified to respond to the clinician's question.
If you have questions regarding a consult, please email support@rubiconmd.com.
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